Privacy Policy

How Kefalonia Car Hub collects, uses, and protects your personal data

Last updated: April 2026

This Privacy Policy describes how Kefalonia Car Hub ("we", "us", "our"), operating the website at kefaloniacarhub.com, collects, uses, stores, and protects the personal data of visitors and customers ("you") in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Greek law.

1. Data Controller

The data controller for all personal data processed through this website is:

Kefalonia Car Hub
Website: kefaloniacarhub.com
Email: book@kefaloniacarhub.com

2. What Data We Collect

We may collect the following categories of personal data:

  • Booking data: Name, email address, phone number, travel dates, pickup/drop-off location, selected car category, and payment details (deposit only — processed by our payment provider).
  • Communication data: Email correspondence and enquiries sent to book@kefaloniacarhub.com.
  • Usage data: IP address, browser type, operating system, pages visited, time on site, and referral sources — collected automatically via analytics tools.
  • Cookie data: Session cookies and analytics cookies as described in our Cookie section below.

3. How We Use Your Data

We use your personal data to:

  • Process and confirm your car rental booking in Kefalonia
  • Communicate booking details and confirmation to you by email
  • Pass necessary booking details to the relevant local rental company partner
  • Respond to your enquiries and provide customer support
  • Analyse website traffic to improve user experience (via Yandex Metrika analytics)
  • Comply with our legal obligations under applicable law

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Performance of a contract (Art. 6(1)(b) GDPR) — for processing booking data necessary to fulfil your car rental reservation
  • Legitimate interests (Art. 6(1)(f) GDPR) — for analytics and website improvement purposes
  • Consent (Art. 6(1)(a) GDPR) — for marketing communications where applicable and for analytics cookies
  • Legal obligation (Art. 6(1)(c) GDPR) — where required by applicable law

5. Data Sharing and Third Parties

We may share your personal data with:

  • Local rental companies in Kefalonia — your booking details are shared with the relevant partner company to process your reservation and meet you at EFL airport.
  • Booking platform (LocalRent / Localrent.com) — our booking widget is powered by LocalRent. Bookings made through the widget are subject to LocalRent's Privacy Policy.
  • Yandex Metrika — we use Yandex Metrika for anonymised website analytics. Data is processed by Yandex LLC under their Privacy Policy.
  • Legal authorities — where required by law, court order, or regulatory obligation.

We do not sell or rent your personal data to any third party for marketing purposes.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy:

  • Booking data: up to 3 years from the date of rental completion, or as required by applicable tax and accounting law.
  • Email correspondence: up to 2 years
  • Analytics data: anonymised, retained for up to 26 months

7. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

  • Right of access — request a copy of the data we hold about you
  • Right to rectification — request correction of inaccurate data
  • Right to erasure ("right to be forgotten") — request deletion of your data
  • Right to restriction of processing — request that we limit processing in certain circumstances
  • Right to data portability — receive your data in a structured, machine-readable format
  • Right to object — object to processing based on legitimate interests
  • Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at: book@kefaloniacarhub.com

8. Cookies

Our website uses the following types of cookies:

  • Essential cookies: Necessary for the website to function correctly. Cannot be disabled.
  • Analytics cookies: Yandex Metrika collects anonymised usage data to help us understand how visitors use the site. These cookies can be disabled in your browser settings.
  • Third-party cookies: The booking widget (LocalRent) may set its own cookies. Please refer to LocalRent's Cookie Policy for details.

9. International Data Transfers

Some of our service providers (including Yandex) may process data outside the European Economic Area (EEA). In such cases, we rely on approved transfer mechanisms including Standard Contractual Clauses (SCCs) to ensure adequate protection.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or alteration. However, no internet transmission is 100% secure and we cannot guarantee absolute security.

11. Supervisory Authority

If you are not satisfied with how we handle your personal data, you have the right to file a complaint with the competent supervisory authority:

Hellenic Data Protection Authority (HDPA)
Website: dpa.gr

12. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available at kefaloniacarhub.com/privacy-policy/. Significant changes will be communicated by email where appropriate.

13. Contact

For all data protection enquiries, please contact us at:
book@kefaloniacarhub.com